Skip to main content
I

Account Manager - Recruitment

Inside Out
13 days ago
Full-time
Remote
$3,000 - $5,000 USD monthly

Introduction

We are a rapidly growing company with a very dedicated team and we are looking for like minded individuals! We need your full attention, commitment and energy in order to provide the exceptional service we are looking to provide to our clients. If that is something you are interested in, we would love to hear from you and bring you onboard! There will be a TON of opportunity for growth and learning.

Duties & Responsibilities

 

  • Client Onboarding & Intake
    • Serve as the primary point of contact for the client after the agreement is signed
    • Run the Executive Alignment Interview™ to capture the executive's working style, priorities, delegation gaps, and non-negotiables
    • Translate that intake into a clear role profile for the recruiting team
    • Set expectations up front on timeline, shortlist size, interview cadence, and what the client owes us to keep the process on schedule
  • Search Management & Follow-Up
    • Keep every active search moving — chase client feedback on shortlists, schedule interviews, and remove bottlenecks before they cost us days
    • Collect specific feedback on every candidate presented and feed it back to recruiting so the next shortlist is sharper
    • Maintain detailed, current records of client interactions, preferences, and feedback so nothing depends on memory
    • Flag stalled clients early and re-engage them
  • Placement & 90-Day Integration
    • Drive the 90-Day Onboarding Blueprint™ with the client and the placed EA — first-week setup, 30/60/90 milestones, and delegation ramp
    • Act as the success manager during the first 90 days: monitor Cadence AI check-ins, spot performance or communication issues early, and coach both sides
    • Run structured check-ins with the client at defined intervals and document outcomes
    • Educate clients on how to work with an EA — what to delegate, how to give feedback, response-time and communication protocols
  • Retention, Guarantee & Escalation
    • Own the conversation when a placement is at risk; diagnose whether it is a fit issue, a management issue, or an expectation issue
    • Manage the replacement process under our guarantee terms when it is genuinely warranted, including the documentation required to activate it
    • Escalate issues internally with a clear recommendation, not just a report of the problem
  • Relationship Building & Expansion
    • Build long-term relationships with clients and understand their hiring roadmap before they act on it
    • Convert clients to ongoing management at the end of the 90-day included period
    • Identify and close additional placements and additional service lines, earning commission on each

Desired Experience & Qualification

  • 3+ years in a client-facing role — Account Manager, Customer Success Manager, Client Partner, or similar
  • Demonstrated experience communicating with U.S.-based executives, founders, or business owners
  • Exceptional written and verbal English (C1 minimum); clear enunciation, professional tone, no scripts
  • Strong organizational skills — you will run 20+ active client relationships simultaneously without dropping follow-ups
  • Comfortable holding clients accountable and delivering unwelcome news directly and diplomatically
  • Independent, resourceful, and proactive; you escalate with a proposed solution
  • Experience in recruitment, executive search, staffing, or professional services is a strong plus
  • Familiarity with the executive support and global talent landscape is advantageous
  • Reliable high-speed internet, quiet professional workspace, and a clean video setup for client calls

Package & Remuneration

Compensation: $2,500/mo USD + bonuses

OTE: $3,000 - $5,000/mo

Interested?