National Sales Manager – U.S. (Service Solutions)

National Sales Manager – U.S. (Service Solutions Sales)

Tektronix | Ralliant

At Tektronix, our Service Solutions Sales team is customer-obsessed—delivering critical calibration and repair services that keep innovation moving across industries. We are seeking a high-impact, hands-on National Sales Manager to lead, build, and scale a U.S. sales team focused on accelerating customer acquisition, retention, and revenue growth.

This is a unique opportunity for a player-coach leader who thrives in fast-paced environments, embraces ambiguity, and can drive both strategy and execution while building a high-performing team.

Responsibilities/ What You’ll Do:

Drive Revenue & Strategy

• Develop and execute national sales strategies to exceed team revenue targets and funnel growth expectations
• Build a strong commercial pipeline through structured prospecting and disciplined funnel management
• Translate market insights, industry trends, and customer needs into actionable growth plans

Lead as a Player-Coach (Critical)

• Act as a working manager, owning both: 
  • Personal quota
  • Full team performance and quotas
• Lead from the front with a highly tactical, hands-on approach, especially during early team ramp
• Balance individual contribution and team leadership until team capacity and capability are fully scaled

Build & Develop a High-Performance Team

• Recruit, develop, and retain top-tier sales talent
• Establish clear S.M.A.R.T. expectations and hold team members accountable for performance
• Coach the team on: 
  • Prospecting discipline
  • Pipeline management
  • Customer engagement strategies

Establish Sales Process & Discipline

• Implement and scale structured prospecting and pipeline management processes across the team
• Drive adoption of Ralliant Business System (RBS) tools, daily management, and problem-solving practices
• Build repeatable, scalable sales motions despite limited lead generation resources

Operate with Agility & Adaptability

• Thrive in an environment where priorities and expectations evolve rapidly
• Quickly pivot leadership and management style based on: 
  • Business needs
  • Team maturity
  • Market dynamics

Customer & Escalation Leadership

• Build and maintain executive-level relationships with strategic customers and partners
• Act as a point of escalation for: 
  • Customer issues
  • Service challenges
  • Complex deal support
• Partner cross-functionally with Operations and Service teams to ensure customer satisfaction and retention

Own Execution in a Build Phase Environment

• Start with no established book of business—drive growth through new customer acquisition
• Be comfortable stepping into administrative and tactical work early to accelerate execution
• Partner with leadership to gradually offload operational tasks as the team scales

Qualification/ What You Bring:

• Proven success leading national or multi-region sales teams
• Track record of consistently exceeding revenue targets and driving above-market growth
• Experience owning team quotas and driving collective performance
• Demonstrated ability to: 
  • Carry an individual quota
  • Lead and develop a team simultaneously
• Comfortable operating in a lean environment where leaders “do the work” alongside the team
• Highly organized and process-driven in: 
  • Prospecting
  • Pipeline development
  • Funnel management
• Experience building and scaling prospecting strategies in low-lead environments
• Ability to teach and replicate your process across a team
• Experience thriving in: 
  • Fast-changing environments
  • Evolving expectations
• Proven ability to pivot leadership style and execution strategy quickly
• Strong ability to: 
  • Build executive-level customer relationships
  • Navigate complex service sales cycles
• Comfort leading customer escalations and resolution processes
• Ability to understand and articulate: 
  • Industry trends
  • Service-based value propositions
• Experience in: 
  • High-tech, industrial services, or technical solution sales environments

#LI-TD1

#LI-RB