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Kimbrell's Furniture- Field Collections Agent

Kimbrell's Home Furnishings
1 day ago
Full-time
Remote
United States
$40,000 - $50,000 USD yearly
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
110-year-old company and stronger than ever!

Kimbrell’s Furniture is looking for a motivated, enthusiastic, and hard-working individual to join our Field Collections Team. The Kimbrell's Furniture Executive Office Credit Department is immediately hiring for a Field Collections Agent in our Columbia Market.

We know that for you to give your best, you need to be at your best; that’s why we are serious about work life balance. Position is Full time.

Responsibilities:

  • Visiting customers at their home addresses to inquire about their past due account
  • Evaluate past due account information provided and speak intelligently to a customer regarding their account status
  • Update account information as it applies in real time using a technical device
  • Use software to notate conversations with customers along with outcome of visit
  • Take payments from a customer using a technical device
  • Deliver notes and written correspondence to the address where it would apply, of past due customers 
  • Communicate via email or telephone with Call Center, Store, and Executive Office Management where it would apply, regarding information, status, results, etc. encountered while in the field regarding a customer’s account.
  • The above list of responsibilities for Collector are subject to change or be added to during the course of employment as the operational needs of the department changes
 
Requirements:

  • Must have valid driver’s license
  • Cooperative disposition and the ability to work within structured parameters
  • Positive attitude
  • Desire to learn and develop professionally
  • Attention to detail and the ability to reason and think quickly and effectively
  • Excellent communication skills
  • Some experience in collections preferred but not required. Will train the right candidate
  • Must be available to work Mon- Sat between 8am and 7pm.
 
*The above listed are the major duties and responsibilities associated with Credit Specialist role; these responsibilities and duties may change during the course of employment. *

This position is temporarily remote.

Compensation: $40,000.00 - $50,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.